How is a legal dispute between an insurance company and a policy holder resolved?
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There are a number of possible solutions, depending on the dispute and the jurisdiction. In most cases, the agreement between the insurance company and the policy holder is held to be a legal contract. In most disputes, this contract can lead to the payment of damages which can include the amount an insurer should have paid according to the policy. Some states allow the recovery of punitive damages if the company is shown to be acting in bad faith.